LifeLock Reviews: Is This Identity Theft Protection Worth It?

9.7

Features

9.8

Customer Service

9.7

Convenience

9.8

Rating

PROS

  • Money-back guarantee
  • Compensation ranging from $25,000 to $1 million
  • Reliable customer support
  • Dedicated identity restoration department of services Lifelock offers

CONS

  • The family plan is not cheap
  • Monthly charge will increase after 1 year
  • Identity restoration service occurs only during business hours

Verdict

When you consider the vast feature list and the overall public feedback about the products and services, the higher price point can become quite justifiable. If you want close to impenetrable online ID protection and budget is not a priority then, choosing LifeLock will make more sense for you. Ultimate Plus include three credit bureaus for monitoring and annual credit reports.

The internet is how we run the daily affairs of our lives. The ease and speed it brings to your lives can at times cost you dearly if you slack off on your online security.

Individuals and businesses alike – they all end up losing millions to ID hackers almost every day. And most of it can be attributed to the lack of urgency towards identity theft protection.

An in case you are thinking that getting yourself decent online security may cost you a lot, then you’re mistaken. Yes, there will be a monthly charge, however, the perceived cost will quickly pale in comparison to the benefits you get out of it.

It is truly an investment worth making.

Let’s try and understand what a victim of identity theft is in more detail and why it makes sense to pay more attention to it.

We will also present here a detailed LifeLock review of this top-rated online identity theft protection service. Some critics would rant about LifeLock scam but before you have any opinions of your own, let us truly see the amount of benefits that one can get from this company. 

Compare Low-Cost Monthly Plans

Features

Standard

Advantage

Ultimate Plus

Pricing

Stolen Funds Reimbursement

Up to $25,000

Up to $100,000

Up to $1 Million

Personal Expense

Up to $25,000

Up to $100,000

Up to $1 Million

​Coverage for Lawyers and Experts

Up to $1 Million

Up to $1 Million

Up to $1 Million

24/7 Live Support

Credit Monitoring

1 Credit Bureau

1 Credit Bureau

3 Credit Bureaus

Dark Web Monitoring

Data Breach Notifications

Social Security Number and Credit Alerts

Bank and Credit

Crimes Committed on Your Name

Investment Account Alerts

Annual Credit Report and Score

1 Bureau

3 Bureaus

Monthly Credit Report Score Tracking

1 Bureau

Security Devices

Up to 10 Devices

Unlimited

VPN

Up to 10 Devices

Unlimited

Latest Offers


LifeLock Reviews (Updated 2020)

Overview & Feature Bucket

If you ever want to gauge whether a product or service is worth your hard-earned cash, then one of the easiest ways of assessing that is to take a look at its market share and what people are saying about it. LifeLock Protection Services scores a homerun on both of these aspects. Not only more than 5 million people across the US have trusted LifeLock with their online safety but they also have lots of nice things to say about the overall experience.

LifeLock offers a comprehensive online ID protection feature package. It will vigilantly screen your finances such as your bank accounts and credit card usage and immediately fire off alerts through phone and email to let you if it detects any suspicious activity. LifeLock is also quick to restore order for those rare people who become a victim of identity theft.

They have a dedicated account restoration department that will guide you through and provide legal help throughout the recovery process. Moreover, LifeLock Protection Services will also provide you insurance cover of to up to 1 million dollar protection for financial loss from being a victim of identity theft. Members can go to the LifeLock login page and sign in to see the status of their account.

Social Security Number and Credit Alerts

Alerts will be sent to the registered contact details to give a heads up on the use of the Social Security Number and credit. This is one of the basic features of today's identity theft protection services. You can see this being offered by competitors like IdentityForce, Identity Guard, and the like.

Norton 360

Ever since Norton and LifeLock reached an agreement with their business operation, LifeLock has now been offering Norton 360 along with its identity theft protection services. Since most of the hackers now steal other people's identity through online use, it is convenient for an identity protection service to get a robust monitoring system like Norton. 

VPN available

VPN is quite the norm nowadays to use VPN. This is short for Virtual Private Network. Your IP address is like your physical address on the web. Websites and other phishing sites can know who you are and what activities you have been up to online through your IP address. To protect yourself from hackers who can do illegal activity with the information that they get from you from your IP address, you would need a secure line- a VPN.

24/7 Customer Service

Remember we talked about taking a look at what people say about the product you are considering? Well, when you go through this LifeLock review, it doesn’t take long to realize that its customers are more than satisfied with the level of service they have received.

Compared to LifeLock competitors, it wouldn’t be wrong to assume that it offers one of the best customer support experiences in the identity theft protection space. Even if you have a relatively non-urgent issue, they will help you out 24-7. Plus, their ID restoration team is just as willing and will scamper to sort out your issue as soon as possible.

Reimbursement of Stolen Funds

If in case you get your funds stolen because of identity theft, LifeLock provides insurance of up to $1 million depending on the plan that you have. This is the reimbursement and expense compensation. Be sure to read the fine print, though, as you will not get any insurance for specific cases like terrorism and the like. The 1 million dollar compensation is surely a ton of money to recover for any identity theft issue.

Mobile App

We found the mobile app offered by LifeLock to be easy to use even for new customers. The user-friendly design will make your whole in-app experience worth the price. In the same way as its browser version, you can navigate through the app and see the options that you are looking for with ease.

Plans and Pricing: How Much is LifeLock?

You will have a choice between 3 individual LifeLock plans to choose from. Here’s the rundown on pricing and core features within each plan:

LifeLock Standard Plan

Features:

  • $25,000 Stolen Funds Reimbursement
  • Identity & Social Security Number Alerts
  • One-Bureau Credit Monitoring

Advantage Plan

Features:

  • $100,000 Reimbursement 
  • Identity & Social Security Number Alerts
  • One-Bureau Credit Monitoring
  • Bank Account & Credit Card Activity Alerts
  • Alerts on Crimes Committed in Your Name

Ultimate Plus Plan

Features:

  • 1 Million Dollar Protection
  • Identity & Social Security Number Alerts
  • Three-Bureau Credit Monitoring
  • Bank Account & Credit Card Activity Alerts
  • Alerts on Crimes
  • Annual 3 Bureau Credit Reports
  • Social Media Identity Monitoring
  • 3 Bureau Credit Monitoring
  • 401(k) & Investment Account Activity Alerts
  • Norton 360

Features:

  • $25,000 Stolen Funds Reimbursement
  • Identity & Social Security Number Alerts
  • One-Bureau Credit Monitoring

LifeLock Standard is the most affordable plan on the LifeLock plan roster. You will have to pay $11.99 per month. However, if you are looking to bring down your identity theft protection budget then signing up for their annual plan will suit you better.

The annual plan will net you an overall discount of $24 and your monthly bill will come down to $9.99. You will get an additional $25,000 to plug in the immediate losses. And there will be an extra $25,000 to meet your personal expenses.

However, you will be out of luck if you also want credit reports or scores. But the plan offers constant screening of your Equifax credit report financial institutions records and will also alert you in case it detects any attempts for unauthorized access to your bank accounts or social security number.

LifeLock also offers the Select Plan which has additional features of the Standard Plan like the Norton 360, Security for up to 5 Devices, and VPN for up to 5 Devices.


Advantage Plan

Call their phone number:
1-800-416-0599
or

Features:
  • $100,000 Reimbursement 
  • Identity & Social Security Number Alerts
  • One-Bureau Credit Monitoring
  • Bank Account & Credit Card Activity Alerts
  • Alerts on Crimes Committed in Your Name
  • Norton 360

LifeLock Advantage plan is priced at $22.99 per month and you can pull down your monthly bill to $20 if you choose the annual option. We’re sure you must be thinking “what’s the benefit of the extra charge?”

The Advantage Plan offers all the features of the Standard plan plus the credit card use alerts, financial loss and personal expense limits are both reset at $100,000 each. This is in addition to the $1M insurance coverage. The plan also offers enhanced credit monitoring as you will have access to an additional Equifax credit report and Equifax VantageScore 3.0 credit report score.


Features
  • 1 Million Dollar Protection
  • Identity & Social Security Number Alerts
  • Three-Bureau Credit Monitoring
  • Bank Account & Credit Card Activity Alerts
  • Alerts on Crimes
  • Annual 3 Bureau Credit Reports
  • Social Media Identity Monitoring
  • 3 Bureau Credit Monitoring
  • 401(k) & Investment Account Activity Alerts
  • Norton 360

LifeLock Ultimate Plus plan will run you a monthly bill of $34.99 but you can make a significant saving of more than $5 each month if you sign for the annual plan – you will pay $29.99/month. Now, even at $29.99 per month, it may pinch your wallet. However, you could make a case for the plan once you consider its distinct advantages.

One, you stand to receive up to $1M to cover your personal expenses in case of identity theft.  This is a significant increase from the other 2 plans. Moreover, the LifeLock Ultimate Plus Plan provides a comprehensive credit screening package, which includes credit reports from all three credit bureau agencies and monthly access to Vantage 3.0 scores from the credit bureau reports of Experian and TransUnion.  You will also get updated sex offender reports. 

Features 
  • Family plan for children 
  • Must be under 18 years old
  • Limited to 10 children
  • Children get the same benefits as the adult based on individual plan

LifeLock offers a hassle-free process to bring your children under protection. You just have to pay $5.99 per month for each child once you settle on any of the above individual plans. The children must be under the age of 18 years and the number of children allowed under a single plan is limited to 10. However, adding your spouse will cost you as you will have to pony up for an extra individual plan.

Read More About LifeLock Family Plan


Pros

Money-back guarantee 

This is something that you won’t find with many other services. Plus, the fact that they’re willing to return your cash truly shows that LifeLock is very confident in the level of its security. If you have signed up for their annual plan, then you can ask for a complete refund within 60-days. Protect your personal information with money-back guarantee.

A reliable insurance coverage

LifeLock also one-ups its competition when it comes to providing personal information and identity theft protection insurance coverage. Depending on which plan you sign up for, you can qualify for up to $1M for financial loss and personal expense compensation ranging from $25,000 to $1M.

Reliable customer support

You will have round the clock access to customer support through the phone – even for routine problems.

Dedicated identity restoration department

This is where LifeLock truly shines. If you end up with identity theft damage, they won’t shuttle you from office to office. They have established a dedicated identity restoration department to make the entire process stress free and as quick as possible.


Cons

Expensive family plan

Well, we must concede that LifeLock’s family plan is quite expensive as compared to the competition when it comes to personal information protection. Complete family coverage will cost you a bit. In addition to the extra charges for kids, your spouse must pay for his/her own individual plan.

Annual price increase

Your monthly plan charge will be increased after your subscription reaches the 1-year mark.

Identity Restoration service connection

Identity Restoration Service can only be reached during regular business hours.

Frequently Asked Questions

1. How do I setup up and register on LifeLock? 

Setting up and registration is quite easy. You just have to be at least 18 years of age and a resident of the United States.

You then have to fill-up their form with basic personal information like your first name, last name, address, date of birth, Social Security Number, and Contact number. You will also be required to present an additional identification like the driver's license. For payment, your credit card should also be set up. 

2. Does LifeLock protect Social Security number?

All plans of LifeLock offer protection and monitoring of unauthorized use of Social Security Number.

3. Does it protect bank accounts?

If you get the Advantage or Ultimate Plus plan, additional protection features that you get include bank account and credit card activity alerts. 

4. How much insurance does it provide?

Standard members get up to $25,000 coverage. Advantage plan members get up to $100,000 and Ultimate Plus members have insurance of up to $1 million. 

3. Can you cancel plans at any time?

You may cancel plans any time. Automatic renewals can also be cancelled to avoid costs. it is recommended that you read their Return and Refund Policy to know more about it. 

4. Is Norton free with LifeLock?

You can get Norton 360 with LifeLock Select, Advantage, and Ultimate Plus plans.  

5. What is Norton LifeLock?

According to LifeLock.com, Norton and LifeLock are now part of the same company. This means that both services will now be offered at a fraction of their original price. With the Norton 360, you can have cyber threats blocked, get alerts on identity theft, and restore identity theft issues. 

6. What are the device security benefits that you can get?

For the Ultimate Plus, you can have protection for unlimited number of devices, 100% virus protection, anonymous browsing, ad blocker, and PC SafeCam. 

Bottom Line: Is it Really Worth It?

Although Identity Theft LifeLock is a bit more expensive than other Identity Theft Protection brands and mainly caters to the premium section of the market. However, when you consider the vast feature list and the overall public feedback about the service, then it becomes quite a bit easy to justify its higher price point.  If you want close to impenetrable online ID protection and budget is not a priority then, choosing LifeLock will make more sense for you.

Understanding Identity Theft Protection

What Is It?

Put simply, when someone tries to steal your personal information with the intention to harm you financially or in any other manner, that is identity theft. There are many avenues of suspicious activity for identity theft. A hacker can potentially exploit different areas to gain unauthorized access of your personal data. This data breach could range anywhere from your social media profiles to the ATM receipts that you leave behind. No one can escape hacking unless he proactively get himself protected from it. 

Why You Must Take It Seriously?

There are so many ways that ID thieves can cause damage. To start off, the horror stories you heard about someone going bankrupt because of identity theft is most likely true. The Federal Trade Commission even offers a section for identity theft because of the number of cases occurring in the U S. 

Let’s take a look at some of the benefits of subscribing to an online identity theft protection service:

  • Constant Surveillance: You will have the peace of mind knowing that you’re being protected round the clock of any suspicious activity. ID protection services constantly screen the internet and the dark web. This significantly reduces the likelihood of ID theft.
  • Quick Alerts: If someone tries to access your information without your knowledge, you will be altered through multiple channels. You will be notified events like unauthorized use of credit cards.
  • Financial protection: This is the most important benefit of subscribing to an ID protection service; it will make sure that you don’t lose your hard-earned savings by offering insurance coverage. 

How To Choose The One That Serves You Well

Keep the following pointers in mind to choose a service that matches your needs.

  • ResearchTalk to people, ask around and do your research. Review several services before making the final decision. Look at benefits like monitoring court records and police reports. 
  • Customer Feedback: We have said it before and will say it again – going through past customer reviews is your best bet on finding a reliable service.
  • Clarity: Stop the moment you don’t understand anything. Always ask for clarity before proceeding further.